Return/Exchange Policy

Return & Exchange Policy

We want you to be fully satisfied with your purchase at Flintweave.
If for any reason you are not satisfied, please review our return and exchange policy below.

1. Return Eligibility

• Items must be returned within 14 days of delivery.

• Items must be unused, unwashed, and in original condition, with all tags attached.

• Customized or clearance items are non-returnable unless defective.

2. Return Process

To initiate a return, please contact our customer service at:
📧 support@flintweave.com

Please include:

• Your order number

• Reason for return

• Photos (if the item is damaged or incorrect)

Once approved, we will provide return instructions.

3. Return Address

Return Address:
Flintweave Returns
Room 503-3, Aibisi Building
Nanhai District
Foshan City, Guangdong Province
China

4. Return Shipping Costs

Customers are responsible for return shipping costs when sending items back.
Original shipping fees are non-refundable.
We recommend using a trackable shipping method. Flintweave is not responsible for lost return packages.

5. Refunds

• Refunds are processed to the original payment method within 5–10 business days after inspection.

• Original shipping fees are non-refundable.